Palin Email Foot-Dragging

http://motherjones.com/politics/2010/12/sarah-palin-emails-governor-alaska-delay-wait

It provided the emails to the Department of Law in electronic form, hoping that office could use software it had recently obtained to review the emails electronically. This would cut out the long printing process. But, according to a January 28, 2009, memo from the Department of Law, the lawyers "found no way to convert the e-mail records from the format provided to the portable document format (pdf) necessary to use the new software, without opening each individual message to convert it." The memo also noted, "We were unable to batch-print the e-mail records in the format provided."

Once again, utter, raw, plain, unmitigated I/T incompetence among I/T professionals - this time very conveniently.  Are they so stupid that they think there's no way to batch convert text files to PDF?  Or are they so evil that they think everyone else is so stupid that they will believe here's no way to batch convert text files to PDF?